Invalid key

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ken87
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foldschool wrote:My TDU2 game been ok for 2 years, then crash of 23july, now invalid key going offline.
Same for some friends too. Atari fried an algorhythm?.
Yep same, I found a copy of my receipt in case I needed it and it's from 2011 .
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ken87
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Does anyone know if Atari still checks support tickets ,I sent in two on the 13th and still waiting.
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eaustinn36
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I honestly think it depends on what the ticket is about.

If it is a quick fix they might respond fast, but something requiring a ton of effort they will take their time.
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MadManCK
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Only server or simple to answer Tickets are answered quickly. The more technical or informative questions are either skipped or stashed. I have also seen unrelated "standard" answers to questions.

Last answer to a server related question took 3 days. Maybe there is only one or just a few operatives left. Or someone is on a Holiday.

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ken87
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Thanks for the answers ,and as far as a Holiday Madman I think they have been on one since the game came out.
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ken87
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Hey since the 13th of last month they finally gave me a new key whether it works or not is another story , now I have to reinstall the game ,but to tell the truth at this point in time I really can't be bothered. :woot:
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Bez
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ken87 wrote:Hey since the 13th of last month they finally gave me a new key whether it works or not is another story , now I have to reinstall the game ,but to tell the truth at this point in time I really can't be bothered. :woot:
congratulations on getting a new key, I guess giving out keys is easier than having to fix things :laughing-rolling:
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MadManCK
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ken87 wrote:Hey since the 13th of last month they finally gave me a new key whether it works or not is another story , now I have to reinstall the game ,but to tell the truth at this point in time I really can't be bothered. :woot:
Fairly late response :oops:

But at least you have your new key. :mrgreen:
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