Tdudrivetime

Alright so The Crew got a 7 GB update for me. I doubt it's Wildrun because I haven't been ordering that or buying it.

Back to topic, after the update and clicked play, I received an error that says that game launcher could not be found and I have to verify the files. I did that twice and it's still the same.

I am on Win 10 by the way, anyway to fix this?

I run The Crew on W10 and had no issues after the Wild Run update.

I will check later.

DudeX wrote:Alright so The Crew got a 7 GB update for me. I doubt it's Wildrun because I haven't been ordering that or buying it.

Back to topic, after the update and clicked play, I received an error that says that game launcher could not be found and I have to verify the files. I did that twice and it's still the same.

I am on Win 10 by the way, anyway to fix this?

Try this:
Can you please temporary disable your Anti-Virus and Anti Malware software, once this has been done can you verify the game files for the game. After the verify files have been completed can you try the game again and see if the same issue happens again.

If the same issue happens again could you navigate to the Wild Run Beta folder?

Default Locations

Uplay:
C:\Program Files(x86)\Ubisoft\Ubisoft Game Launcher\Games\The Crew Wild Run Beta\

Steam:
C:\Program Files(x86)\Steam\Steamapps\common\The Crew Wild Run Beta\

Once you have opened this folder can you then right click on the folder Support, from the menu select Rename. Can you then change the name of the folder to 1Support, after this folder has been modified can then you then try launching the game?

Also try running the game as Administrator, hope this helps.

Bezrider wrote:Also try running the game as Administrator

This^

That might do the trick.
But so far no issues with W10 over here. Just logged in The Crew.

I tried all of your suggestions but it's still the same

Is this message from Steam or Uplay

Verifying a Game's Files in Uplay

*Please note that this feature is only available to games that released after 11/15/2013 and will not be available to all Uplay games.*

Verifying the game cache can be useful if you are having technical issues with your game. This process checks your game install folder and compares the files to the files on the download server to look for differences. If it finds any issues with corrupt or missing files on your install folder, Uplay downloads and repairs those files to your install folder.

1. In the Uplay client, click on Games.




2. Click on the game you wish to verify the files for. You will land on a window that looks like the one below. Click on the Properties and choose Verify files.




3. Uplay will then begin the process of checking your files.


4. When the process is complete, you will be met with the following window that will display the results of the scan and tell you whether or not files need to be redownloaded or not.

I also did that a couple of times, still same

However, one idea seems to come. If I uninstall it then install, will it work? I know it's dumb and it is my last resort

it may work i suggest restarting PC after uninstall then reinstall it if this does not work may have to contact support

Fulysic wrote:Is this message from Steam or Uplay

If you are referring to the one I posted then I got the info from The Crew forum