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Rockstar Support and slow solutions to my problem!

Posted: Wed Jun 24, 2015 9:08 am
by davejc64
I had GTA V bought for me as a gift on Steam but when I went to play, it was linked to a old RSC account that I no longer used and as a Steam account can only have one RSC account linked to it, meant I could not play it with the same one I use on my sons XBox one which means I can't transfer my GTA online character to PC GTA online, so I contacted Rockstar support they asked me to provide certain information so they could sort it out which I did it's now been three days, I mean how long should it take to unlink my Steam account from my old RSC account a matter of minutes I would imagine once they have the relevant info which they do! :roll:

Re: Rockstar Support and slow solutions to my problem!

Posted: Wed Jun 24, 2015 9:37 am
by MadManCK
Rockstar has also sold 10M copies or so.... :eeek:
Maybe they got more mails to their CS. ;)

Re: Rockstar Support and slow solutions to my problem!

Posted: Wed Jun 24, 2015 9:47 am
by davejc64
But they responded to my original request quite quickly asking for me to provide them with more info which I did so now they have the info they should be able to solve the issue unless they require more info, but either way they could respond and give me some sort of timescale for how long the problem will take to sort!

Re: Rockstar Support and slow solutions to my problem!

Posted: Fri Jun 26, 2015 7:48 am
by davejc64
Still no reply from Rockstar!

Re: Rockstar Support and slow solutions to my problem!

Posted: Fri Jun 26, 2015 3:36 pm
by Bez
davejc64 wrote:Still no reply from Rockstar!
Time to send the boys round. :twisted:

On a serious note like most big game developers they are keen to take the little guys money but when you need help your on your own. :(
I guess all you can do is keep emailing them and hope someone responds.

Re: Rockstar Support and slow solutions to my problem!

Posted: Fri Jun 26, 2015 5:45 pm
by davejc64
No reply as yet but the problem seems to have been sorted, strange way of doing things but at least I can now play the game! :2thumbsup:

Re: Rockstar Support and slow solutions to my problem!

Posted: Fri Jun 26, 2015 7:06 pm
by MadManCK
Good to hear. Game must be very addictive :lol:

Re: Rockstar Support and slow solutions to my problem!

Posted: Sat Jun 27, 2015 9:41 am
by davejc64
And now I have finally got ingame the Great White Shark Cash Card in game money that was bundled with the game aint showing up in GTA online! :roll: